The Logicbroker Blog

Logicbroker Reconnects Your Mismatched SKUs

Oct 29, 2019 10:11:08 AM / by Tyler Crouse

Picture this: you're adding new inventory to your website for the upcoming holiday season. The only thing is, you forgot to set up the same SKUs in the Logicbroker platform. Or, if you're a retailer, your supplier may not have properly matched their inventory products. In the past, you would have to perform the near-impossible job of going back into your inventory and finding the correct SKU. Now, Logicbroker has made it easier than ever to match the correct SKU with the correct product.

merchant sku missing image - Logicbroker

With Logicbroker's new update, users will not only get to see if an order failed, but will get a detailed reason. In this instance in the photo on the right, we see the Logicbroker portal has recognized that the proper merchant SKU was not mapped. 


mismacth sku fix in Logicbroker portal

Once the mismatched SKU is located, it only takes a few seconds for Logicbroker to help rectify the issue. The image on the left showcases the preceding steps once a mismatched SKU is discovered. At this point, all the user has to do is point to the right supplier with the correct SKU in order for the problem to be solved.


With this new update, Logicbroker can save its users hours in manually matching SKUs. The animation below shows just how quick and simple this process is. While in the affected order, users can simply navigate to the "Match SKUs" option in the "More Actions" tab and replace the incorrect SKU with the proper one.  Especially with the holidays approaching, this time-saving update can save tens of thousands of dollars in fixing inaccurate orders.

mismatch SKU video - Logicbroker

Interested in learning more about how you can save time automating your EDI and drop ship process? Set up a demo, or contact us today.

Topics: Product Features

Tyler Crouse

Written by Tyler Crouse

As Marketing Coordinator, Tyler specializes in amplifying the Logicbroker brand through product marketing for new connections and integrations. His background includes running multi-million Google and Bing Ad campaigns for Fortune 500 companies and a sales background of selling millions in SEM and SEO services to one of the largest insurance companies in the country. In his free time, Tyler enjoys watching football on Sundays, craft beer, and playing golf when the weather warms up!