The Logicbroker Blog

What is an EDI 824?

Feb 17, 2017 12:00:00 AM / by Becca McCarthy

What is an EDI 824?


An EDI 824 is an electronic document that trading partners use to inform a trading partner if a transaction is accepted or rejected due to errors. It is very similar to a paper Application Advice document. You can use an EDI 824 to communicate electronically with trading partner’s transaction information such as:

  • Acceptance
  • Acceptance with changes
  • Rejection

EDI 824 Format

EDI 824s enable businesses to streamline the supply chain by eliminating the need to receive application advice via fax or email and manually re-key the information into different systems. The automation also keeps the cost of business down as a whole because it frees up resources and reduces human error.

How do I send/receive an EDI 824?

It is fairly easy for a system to send/receive EDI 824s. For the most part, the transmitting is done through the Internet or Value Added Network (VAN). To keep EDI costs affordable, today most EDI transmission is done through the internet using AS2 or secure FTP, eliminating the need for an expensive VAN. The file is kept secure using encryption to keep the data safe.

Translating the EDI 824

Once an EDI 824 document has been received, it must be translated into a functional format for your system. Many organizations have their own standard set of definitions for EDI 824s and companies use a platform like logicbroker to configure and translate these different documents. Once the EDI 824 is translated, the order information can be synced to your internal system of record such as an ERP – eliminating the need for manual data entry. Once the information exists in your systems, you can quickly process the order. Typically, the 824 is used to communicate errors in a previous transaction, allowing the trading partner to fix and resubmit that transaction. The 824 should not be used in situations where a specific response document exists for a given transaction, like an  EDI 855 (Purchase Order Acknowledgement)  in response to an EDI 850 (Purchase Order).
To learn more, please contact us for more information.

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Topics: Blog, EDI Docs

Becca McCarthy

Written by Becca McCarthy

Becca has a passion for brands and analytics. She brings expertise from working with Fortune 1000 brands and helping them sell directly to consumers online. An avid online shopper, Becca is thrilled to be a part of Logicbroker and help clients provide a better shopping experience for their consumers. As the Director of Marketing at Logicbroker, Becca focuses on building out the Logicbroker brand, strategic partnerships, and bringing customer success stories to light while keeping a pulse on industry trends and best practices. Becca holds a BA in Communications and English from the University of Connecticut. Outside of work, Becca enjoys cooking, Jeopardy!, and spending time at home with her husband and their two dogs, Zulu and Luna.